Shipping policy
Last Updated: July 2026
At Football Closet, we are committed to delivering your football jerseys safely and as quickly as possible. Please review our Shipping Policy before placing your order.
Order Processing
All orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation that your package is ready for shipment.
Delivery Areas
We currently deliver nationwide across Nigeria.
Whether you're in Lagos, Abuja, Port Harcourt, Ibadan, Kano, Enugu, Benin City, or any other location in Nigeria, we'll do our best to get your order to you quickly and securely.
Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Lagos | 1–3 Business Days |
| Abuja | 2–4 Business Days |
| Major Cities | 2–5 Business Days |
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Shipping Fees
Shipping fees are calculated during checkout based on your delivery location.
Any available free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, we will provide tracking information (where available) so you can monitor your package until it arrives.
Delivery Attempts
Please ensure your delivery address and phone number are accurate.
If our delivery partner is unable to reach you after multiple attempts due to incorrect information or unavailability, additional delivery charges may apply.
Address Changes
If you need to change your shipping address, please contact us immediately after placing your order.
We cannot guarantee address changes once your order has been processed or shipped.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- High order volumes
- Courier service delays
- Events beyond our control
If your order is delayed, our support team will keep you informed and work with the courier to resolve the issue as quickly as possible.
Failed Deliveries
If an order is returned to us because:
- An incorrect address was provided.
- The customer could not be reached.
- The package was refused.
The customer may be responsible for any additional shipping costs required to resend the package.
Inspect Your Order
Please inspect your order immediately upon delivery.
If you receive:
- The wrong item
- A damaged product
- A defective item
Please contact us within 48 hours of receiving your order and include:
- Your order number
- Clear photos of the item
- Photos of the packaging
- A brief description of the issue
We'll review your request promptly and provide an appropriate solution.
Shipping Restrictions
At this time, Football Closet ships only within Nigeria.
We are working toward expanding our delivery services to international customers in the future.
Contact Us
If you have any questions about shipping or your order, please contact us.
Football Closet
Website: footballcloset.shop
Email: footballcloseng@gmail.com
Business Hours
- Monday – Saturday
- 9:00 AM – 6:00 PM (WAT)